Our Code Red Roadside Assistance program provides peace of mind for our customers. The Code Red extended warranty and roadside assistance program, powered by Urgent.ly is your nationwide, 24/7, on-demand, digital roadside assistance. There are no membership dues, no hidden fees, and no waiting on the phone. Just up-front, flat-rate pricing due only when service is complete. It’s just like Uber, only for roadside assistance – we may cover the cost of any event up to $150.00 (see terms and conditions).
For Roadside Assistance, call us at 1-833-260-5347.
CODE RED Roadside Assistance includes:
- For roadside assistance call us at 1-833-260-5347.
- Speak with a customer service agent to request assistance for a flat tire, lock out, dead battery (jump start), empty fuel tank or mechanical issue.
- We’ll automatically detect your precise location and dispatch the closest tow truck.
- You’ll receive confirmation that help is on the way, who is coming and a precise time of arrival.
- You’ll be able to watch in real time on your phone as assistance comes to your location.
- Should you choose, you’ll be able to contact the driver directly at any time during the rescue.
- You’ll pay for service via credit card only after service is complete and you are completely satisfied.
- For Roadside Assistance reimbursement using the Code Red Program during the first two years after retail purchase of your unit (up to $150.00), please send an email including your proof of retail purchase for the vehicle equipped with the qualifying Code Red products along with a copy of the service receipt to codered@redneck-trailer.com.
Register your trailer at redneck-trailer.com/code-red. Trailer must be registered with registration # CODERED7 for benefit to apply. Register your trailer for a guaranteed replacement, powered by CODE RED, when your tire is damaged within the first year of purchase. Trailer must be registered for benefit to apply. Register here.
Roadside Assistance = two years
Tire Replacement Guarantee = one year
- Tire Change
- Towing
- Car Lockout
- Jump Start
- Gas Delivery
- Key Replacement
TRAVEL UNINTERRUPTED WITH 1 YEAR REPLACEMENT PROTECTION. If the Tire/wheels supplied by Dexter fail for some reason outside the warranty parameters in the first twelve (12) months of ownership, all registered products are eligible for our free replacement and/or reimbursement program up to $150 per tire/wheel. Register your trailer at redneck-trailer.com/code-red. Trailer must be registered with registration # CODERED7 for benefit to apply. Register your trailer for a guaranteed replacement, powered by CODE RED, when your tire is damaged within the first year of purchase. Trailer must be registered for benefit to apply. Register here.