CODE RED Roadside Assistance
Our Code Red Roadside Assistance program provides peace of mind for our customers. The Code Red extended warranty and roadside assistance program, powered by Urgent.ly is your nationwide, 24/7, on-demand, digital roadside assistance. There are no membership dues, no hidden fees, and no waiting on the phone. Just up-front, flat-rate pricing due only when service is complete. It’s just like Uber, only for roadside assistance – we may cover the cost of any event up to $150.00 (see terms and conditions).
For Roadside Assistance, call us at 1-833-260-5347.
CODE RED Roadside Assistance includes:
- Tire Change
- Towing
- Car Lockout
- Jump Start
- Gas Delivery
- Key Replacement
- For roadside assistance call us at 1-833-260-5347.
- Speak with a customer service agent to request assistance for a flat tire, lock out, dead battery (jump start), empty fuel tank or mechanical issue.
- We’ll automatically detect your precise location and dispatch the closest tow truck.
- You’ll receive confirmation that help is on the way, who is coming and a precise time of arrival.
- You’ll be able to watch in real time on your phone as assistance comes to your location.
- Should you choose, you’ll be able to contact the driver directly at any time during the rescue.
- You’ll pay for service via credit card only after service is complete and you are completely satisfied.
- For Roadside Assistance reimbursement using the Code Red Program during the first two years after retail purchase of your unit (up to $150.00), please send an email including your proof of retail purchase for the vehicle equipped with the qualifying Code Red products along with a copy of the service receipt to codered@redneck-trailer.com.
Register your trailer at redneck-trailer.com/code-red. Trailer must be registered with registration # CODERED7 for benefit to apply. Register your trailer for a guaranteed replacement, powered by CODE RED, when your tire is damaged within the first year of purchase. Trailer must be registered for benefit to apply. Register here.
Roadside Assistance = two years
Tire Replacement Guarantee = one year
TRAVEL UNINTERRUPTED WITH 1 YEAR REPLACEMENT PROTECTION. If the Tire/wheels supplied by Dexter fail for some reason outside the warranty parameters in the first twelve (12) months of ownership, all registered products are eligible for our free replacement and/or reimbursement program up to $150 per tire/wheel. Register your trailer at redneck-trailer.com/code-red. Trailer must be registered with registration # CODERED7 for benefit to apply. Register your trailer for a guaranteed replacement, powered by CODE RED, when your tire is damaged within the first year of purchase. Trailer must be registered for benefit to apply. Register here.
